Questionnaire

Project questionnaire

Complete this after your scope and capacity are confirmed. Delivery starts after payment and complete intake.

Your name Email address Shop name and link What you sell and who buys it Confirmed servicePayment or project reference OptionalReceipt or agreed project reference only. Never enter card details. Shipping facts: regions, dispatch time, carriers, costs Returns & refunds: window, exclusions, who pays return postage, refund timing (write “help me decide” if unsure) Your top 10 customer questions Optional Three words for your brand voice, plus your usual greeting and sign-off Where will you paste replies? (Etsy Messages, Shopify Inbox, Gmail, Gorgias, etc.) Optional AI-assisted drafting Links to product photos or files (Google Drive or Dropbox) Optional I’m authorized to share these materials and I’ve removed customer names, emails, order details, payment data and passwords.

Questions, or files too large for this form? Email [email protected].

Never send passwords or customer records. For an existing project requiring access, use a separate staff or collaborator invitation only.